FAQs- Essco Calibration Laboratory

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How do I contact customer service?
Will I be advised of repairs beforehand?
What is the difference between A2LA and a commercial calibration?
What is the turnaround time?
Do you offer an expedited service?
Do we require RMA #'s?
Do you require a PO # before any work can be scheduled?
What are your payment terms?
How do I get my equipment to you?
Do you pick up and deliver?
Yes, we do pick up and deliver in New England, within a 75 mile radius of Chelmsford, MA. You can contact Customer Service to arrange this service. They can also advise you of the cost for pick up and delivery.
Does data come with the certificate of calibration?
Will you remind me when my equipment is due for calibration?
How would I go about setting up an onsite calibration?
Is there a minimum charge for an onsite calibration?
What information is required for the onsite calibration?
Do you rent or provide loaner equipment?
Who determines the calibration cycles?
What if I loose the certificate of calibration?
Can all items be calibrated onsite?
What are your warranties?
Do you have a price list?
Are you traceable to NIST?

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Essco Calibration Laboratory is ISO 9001:2008 certified as well as ISO/IEC 17025:2005 and ANSI/NCSL Z540-1-1994 accredited. This allows Essco to provide state-of-the-art test equipment calibration services that precisely measure scale, flow, force, torque, weight, pressure, temperature and calibrate almost any mechanical, electronic, or dimensional instrument.

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27 Industrial Avenue, Chelmsford, MA 01824 USA ------ 800-325-2201 ------ info@esscolab.com ------ Sitemap
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